Illinois SBM Web Services

Illinois is transitioning from HealthCare.gov to a State-Based Marketplace (SBM) in the fall of 2025. The State is soliciting proposals from qualified Offerors to provide website services to ensure the functionality, usability, and accessibility of the State-Based Marketplace's customer-facing website (known as Get Covered Illinois). The website sits as an informational gateway to the enrollment and eligibility (E&E) platform, which will be built and administered by a different vendor and is intended to be the landing page for Illinois residents interested in accessing health coverage through the state-based Marketplace. The website will be used to share educational and marketing-related materials with customers and connect them with our E&E portal.

Vendors should not direct questions or discuss this solicitation with any State of Illinois employee other than the identified solicitation contact. All questions about the solicitation should be directed in writing to DOI.SBMProcurement@Illinois.gov. No phone calls will be accepted. Responses to all written questions will be posted to this website and vendors should monitor the webpage for responses to questions and updated information.

*Proposals that do not include a Business Enterprise Program Utilization Plan will be disqualified.

Notice of Award SBE-05

December 9^th 2024@ 5pm (CST)

Questions & Answers Document

January 13^th, 2025 @ 12 p.m. CST

November 25th, 2024

RFP (Revised 12/23)

Offeror Response Template (Revised 12/23)

Cost Response Template (Revised 12/23)

Business Associate Agreement

Offeror/Vendor Disclosure Form

IPG Active Registered Offeror/Vendor Disclosure Form

Financial and Conflict of Interest Form

BEP Utilization Plan

IT Policies Document

Business Enterprise Program (BEP) (illinois.gov)

12/23/2024:

1. Proposal Deadline extended to January 13^th @ Noon CST.
2. Questions and Responses document has been uploaded
3. RFP & Offeror Response Template minimum qualifications have been simplified and updated
4. Cost Response Template has been updated to reflect a small formula error
5. IT Policy document has been uploaded (it was omitted when the RFP was first posted)

It is important that any offers in response to this RFP comply with the latest document set.  It is recommended that any offeror planning to submit a bid periodically checks for any updates at the referenced link.  Further, it is recommended that offerors carefully re-read all the latest documents as they are posted as these documents are not provided with changes tracked.

Vendors should not direct questions or discuss this solicitation with any State of Illinois employee other than the identified solicitation contact. All questions about the solicitation should be directed in writing to DOI.SBMProcurement@Illinois.gov. No phone calls will be accepted.