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IDOI OFFICE Update:
Office locations of the Illinois Department of Insurance are now open to the public. We encourage consumers to continue to use the IDOI website, including the Help Center, or to call 866-445-5364 rather than visiting the office. While walk ins are permitted, visitors should call 866-445-5364 prior to their office visit to ensure a staff member is available to address their particular issue. All visitors must wear a mask and abide by social distancing guidelines regardless of vaccination status.
General Information & Consumer Insurance
DOI.InfoDesk@illinois.gov; Consumer Assistance Hotline Toll-free: 866-445-5364
Consumer Complaints
DOI.Complaints@illinois.gov Toll-free: 866-445-5364
Health Insurance
Office of Consumer Health Insurance
DOI.Complaints@illinois.gov Toll-free: 877-527-9431
External Review
DOI.ExternalReview@illinois.gov Toll-free: 877-850-4740
Public Pensions
(Police, Firefighters, IMRF)
DOI.Pension@illinois.gov Toll-free: 800-207-6958
Producer/Agent Licensing
(Producer, Education, and Other Licenses, License Lookup)
DOI.Licensing@illinois.gov Toll-free: 217-782-6366
Medicare Beneficiaries & Caregivers
Senior Health Insurance Program (SHIP) is now under:
Department on Aging Toll-free: 800-548-9034
Media Requests
Speakers/Presentations
RSS News Feed
How to subscribe to RSS (Really Simple Syndication)
Website Problems
IDOI Office Locations:
| Springfield Office 320 W. Washington Street [View Map] Springfield, IL 62767 Main 217-782-4515 TDD 866-323-5321 Office Hours M-F 8:30-5:00 |
Chicago Office 122 S. Michigan Ave., 19th Floor [View Map] Chicago, IL 60603 Main 312-814-2420 TDD 866-323-5321 Office Hours M-F 8:30-5:00 |