Our Springfield Office is relocating to 4800 Wabash Avenue, Springfield, IL 62711, effective Monday, September 28. Due to the office move, we are not available for consumer walk-ins: Wednesday, September 23 through Friday, September 25.

Uninsured Ombudsman Program

We Are Here to Help

The Uninsured Ombudsman Program assists consumers who:

have no health insurance
are about to lose health insurance
cannot afford to purchase health insurance

We can help you:

explore available state and federal programs
review coverage options and locate resources to help reduce your medical costs
understand your continuation rights and responsibilities under your existing health plan

If you lost your job-based health insurance, you may qualify for:

continuation of your employer-based plan under state and federal law

Contact your employer or the U.S. Department of Labor 866-444-3272
www.dol.gov/general/topic/health-plans/cobra

Get Covered Illinois (GCI) is the official ACA Health Insurance Marketplace for the state of Illinois and a division of the Illinois Department of Insurance.

GCI helps you:

find free enrollment assistance to shop for health plans that meet the requirements of the Affordable Care Act (ACA)
find out if you qualify for financial assistance to lower your monthly premiums

You may also be eligible a Special Enrollment Period (SEP) - Qualifying Life Events, such as losing job-based health coverage, getting married or having a baby.

For more information about health plans on the ACA Health Insurance Marketplace, visit https://getcovered.illinois.gov or call 1-866-311-1119.
Medicaid and other medical benefits
Application for Benefits Eligibility 800-843-6154 https://abe.illinois.gov/abe/access/

For more information, visit IDOI Consumer Health Insurance or call the

Office of Consumer Health Insurance (OCHI) 1-877-527-9431.